Pet Parent Support

Pet Parent Support

We understand that leaving a pet behind can be extremely unsettling for some pet parents. Therefore, Top of the Hill Kennels is commited to taking the extra steps to ease your mind. We invite all pet parents considering a boarding kennel to take the short trip outside of London to visit us. See where your pet will stay and learn more about our pet care process.  We want you to trust that your pet is in good hands so we won’t hesitate to bring you behind the counter or provide references regarding our care.

If you know that you will be going away for an extended period of time, we recommend dropping your pet off for a practice stay a few weeks in advance. That way, we can work together to decide what your pet needs to feel comfortable. A test visit will ensure you can feel certain that you’ve made the right choice for the furry member of your family. Also, once you’ve made your choice to board with Top of the Hill, feel free to bring your pets’ toys to the kennel to keep them company (we don’t mind doing laundry to keep your pet happy!)

Once you’ve taken off on your business trip or vacation, please do not hesitate to call or email our kennel for updates about your pet. We are even happy to email photos so you know that your little ones are enjoying themselves boarding at Top of the Hill. At our kennel, we always encourage pet parents to ask as many questions as they need. There is no such thing as a silly question. Please contact us today to learn more about our boarding kennel near London, Ontario.

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